fe66 Privacy Policy

This Privacy Policy describes how fe66 ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you access and use our online gaming platform at fe66.lat. By registering an account or using our services, you acknowledge that you have read and understood this policy.

fe66 is committed to safeguarding the privacy of all players in Bangladesh. We operate with full transparency — this document sets out exactly what data we hold, why we hold it, and how you can exercise your rights over it at any time.

1. Information We Collect

fe66 collects personal information through several channels to deliver a secure, personalised, and legally compliant gaming experience to players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar. The categories of data we may collect are outlined below.

Account & Identity Information

• Full name and date of birth (to verify you are aged 21 or above)
• Email address and mobile phone number (for account verification and communications)
• Username and password (stored in encrypted form — we never store plaintext passwords)
• Government-issued identification documents submitted during KYC verification

Financial & Transaction Information

• Deposit and withdrawal records, including amounts and timestamps
• Payment method details (e.g., bKash account numbers, Nagad wallet references, Rocket mobile banking identifiers — we do not store full card numbers)
• Bonus usage and wagering history related to promotions you have claimed

Technical & Usage Information

• IP address, device type, operating system, and browser version
• Pages visited, session duration, click patterns, and game activity logs
• Cookie identifiers and local session storage used to maintain your login state

2. How We Use Your Information

We use the data we collect strictly for the purposes required to operate a safe, fair, and accountable gaming platform. The table below maps each data category to its primary purpose.

3. Sharing Your Information

fe66 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share specific data with trusted partners only in the following circumstances:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay) — solely to complete your deposit or withdrawal transaction
• Identity verification and KYC service providers — to fulfil age verification and anti-fraud obligations
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) — to deliver the games you play; these providers operate under their own data agreements
• Law enforcement or regulatory bodies — only when required by applicable law, court order, or to protect fe66's legal rights

All third parties with whom we share data are contractually obligated to handle your information in accordance with applicable data protection standards and to use it only for the specified purpose.

4. Cookies and Tracking Technologies

fe66 uses cookies and similar client-side technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can improve it. No third-party advertising cookies are placed on fe66.lat.

Types of Cookies We Use

• Essential cookies — required for core site functionality, session authentication, and security checks; cannot be disabled
• Performance cookies — collect anonymised data on page load times and navigation paths to help us identify and fix bottlenecks
• Preference cookies — store your language choice, selected game categories, and display settings so you do not need to re-select them on each visit

You can manage or delete cookies through your mobile browser settings at any time. Please be aware that disabling essential cookies may affect your ability to log in or use certain platform features.

5. Data Retention

fe66 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. As a general guideline: account and transaction records are retained for a minimum of 5 years following account closure to meet financial record-keeping requirements; technical logs and session data are retained for up to 12 months and then automatically purged; marketing preference data is removed immediately upon opt-out.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to you as an individual.

6. Security Measures

fe66 implements industry-standard technical and organisational security controls to protect your personal data against unauthorised access, accidental loss, and unlawful processing. These controls include TLS 1.3 / 256-bit SSL encryption for all data in transit, bcrypt-hashed password storage, IP-based anomaly detection, and strict internal access controls that limit data access to staff members who genuinely need it to perform their duties.

No data transmission or storage system can be guaranteed 100% secure. If you suspect any unauthorised access to your account, please contact our support team immediately at [email protected]. We will investigate and, where required, notify affected users within a reasonable timeframe in accordance with best-practice incident-response procedures.

7. Your Data Rights

As a registered player on fe66, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered account username.

• Right of access — receive a structured copy of all personal data fe66 holds about you
• Right to rectification — request correction of inaccurate or incomplete data (e.g., a misspelled name or an outdated phone number)
• Right to erasure — request deletion of your account data, subject to mandatory retention periods imposed by applicable law
• Right to restriction — request that we limit how we process your data while a rectification or objection request is under review
• Right to object — object to processing carried out on the basis of our legitimate interests, including profiling for responsible gaming purposes

We will acknowledge your request within 5 business days and endeavour to complete it within 30 days. Where a request is particularly complex or where you have submitted multiple concurrent requests, we may extend this period by a further 30 days, with prior notice to you.

8. Third-Party Services and Payment Partners

fe66 integrates with third-party game software studios and payment gateways to deliver a full-service gaming experience. When you initiate a deposit via bKash, Nagad, or Rocket, your transaction details pass through those providers' own secure infrastructure and are subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

fe66 is not responsible for the data practices of third-party providers once data leaves our platform boundaries. All partner integrations are selected with care, and we contractually require partners to maintain security standards consistent with the sensitivity of the data involved.

9. Children's Privacy

fe66 is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from any person under the age of 21. If you are a parent or guardian and believe that a minor has created an account on our platform, please contact us immediately at [email protected] so we can promptly investigate and, if confirmed, close the account and delete associated data.

Age verification is a mandatory step in the fe66 registration process. All accounts are subject to KYC checks, and any account found to belong to a person under 21 will be closed immediately and all funds returned in accordance with our Terms & Conditions.

10. Changes to This Privacy Policy

fe66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of fe66 after any such update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically — especially before making deposits or claiming bonuses — to stay informed about how we handle your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fe66 processes your personal data, our dedicated support team is available 24/7 to assist you. Bangladesh Standard Time (BST, UTC+6) is our primary operating timezone.

Email us at: [email protected] — please include your registered username and a brief description of your query so we can respond as efficiently as possible.